Customer Support Assistant A/R

About the Position

The Customer Relationship Management (CRM) Assistant will support the entire CRM team with data entry needs and a variety of miscellaneous administrative tasks.  This team is responsible for the daily interface with builder clients to ensure timely and accurate display of builder data to the website.  The successful candidate will possess keen attention to detail and a desire to take on a variety of tasks according to the dynamic needs of the team. 

This position is part-time and will require approximately 20-29 hours per week to be worked Monday through Friday.  The hours are flexible; however, need to be worked during standard business hours.  

Specifically, the successful candidate will:

  • Perform AR processes and procedures
  • Delinquent account collection
  • Update builder websites
  • Work directly with customers.
  • Perform data entry functions
  • Prepare reports
  • Support other areas within BHI as needs arise


  • High school diploma or equivalent
  • Experience working with the Internet and navigating websites
  • Advanced knowledge of MS Office Products, especially Excel
  • Ability to communicate effectively, both verbally and in writing
  • Consistent attention to detail
  • Reliability
  • Excellent time management skills
  • Customer support or account management experience (preferred)


  • Company matched 401K plan
  • On-site gym – including weekly yoga and fitness classes
  • Company beach house and mountain house for employee use


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BHI is an equal opportunity employer.

About BHI

BHI is a marketing and information services company providing digital advertising, technology strategy and development as well as media production services for builders and other commercial stakeholders in the residential construction industry.

Headquartered in Austin, Texas, Builder Homesite, Inc. (BHI) is a consortium of 32 of the nation’s largest home builders. With a mission to bring home building industry leaders together to champion and strengthen the industry on a collective level, BHI strives to improve communication and create better solutions for builders, real estate agents and new home buyers. BHI’s digital arm, Builders Digital Experience (BDX), offers digital marketing products for builders and real estate professionals.

Please reply to . Those applicants most closely meeting the job requirements will receive a response.

BHI is an equal opportunity employer.

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